Posts Tagged ‘laptops’

No Laptops for Housing

At a recent Community and Housing meeting, I was cross to learn that progress was behind schedule when rolling out a computerised means of council tenants reporting faults which, when up and running should make big savings and speed up the maintenance service. When visiting Canton, the Housing and Maintenance HQ some weeks ago, we saw a system that seemed to be working well and I was impressed. Tenants are issued with a computerised manual to make reporting a fault much easier to identify so that the fault can be fully logged and agreed without the need to send work people to identify the problem before a repair can be effected. The reason for the delay to this project was not made clear and we also learned of slippage on a system designed to track the whereabouts of all council transport. Again, the reason for the delay was vague! This scheme also has the potential to make big savings and so any delay in introducing it is regrettable.